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ZR Designs ("we," "us," "our") sells custom, made-to-order keychains, pendants, and related products through this website. By placing an order with us, you agree to these Terms & Conditions.
Many of our products are made to order based on images and instructions you provide. By submitting a custom order, you confirm that you have the right to use any uploaded image (e.g., it is your own photo, or you have permission to use it), and that it does not infringe on anyone else's copyright, trademark, or personal rights.
Custom orders typically take 3-5 business days to prepare before shipping, though this may vary based on order volume.
All prices are listed in Indian Rupees (₹) and are payable in full at checkout via our secure payment partner, Razorpay. We do not store your card or payment details.
As our products are made to order in stainless steel, slight variations in color, size, or finish compared to product photos are normal and are not considered defects.
We aim to ship orders within the timeframe stated at checkout. Delivery times after shipping depend on the courier and your location and are estimates, not guarantees.
Please see our Refund & Cancellation Policy for full details.
We are not liable for indirect or consequential losses arising from the use of our products or website, to the fullest extent permitted by law.
We may update these Terms from time to time. Continued use of our website after changes means you accept the updated Terms.
Questions about these Terms? Reach us at our Contact page.